Integrated Facilities Management

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As an Integrated Facilities Management (IFM) solutions provider, BFM offers a comprehensive range of hard and soft services either as fully integrated solutions or any combination to best suit your needs. We provide proven change and transition management solutions and supply chain integration. And partnering with BFM for outsourced facilities management services means you have workable solutions at your fingertips instead of a growing pile of management tasks. All of our sustainable facilities management services are supported by strong technical services capabilities, market leading compliance, a skilled and able workforce, and extensive industry knowledge.

Hard Facilities Management Services	Soft Facilities Management Services
Mechanical and electrical maintenance	Manned guarding
(PPM and repair)	Front of house
Lighting systems	Cleaning - general
LV systems	Cleaning - specialist
HV systems	Postal and courier services
Building fabric	Stores and logistics management
Project management	Reprographics
Project delivery	Catering and vending
Multi Location Office maintenance	Waste management
BMS and control systems	Laboratory support services
Consultancy services	Pest control
Helpdesk services (including CMMS)	Grounds maintenance
Energy (consultancy, projects, design)
Voice, data, network systems

Technical Services

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Our approach is aligned with;

MAINTAINING SAFE AND PRODUCTIVE ENVIRONMENTS:

• It is important that your building is a safe and comfortable place to work, rest or play, for your colleagues, tenants or visitors.

ENSURING PROPER PLANNED PREVENTIVEMAINTENANCE:

• BFM will work closely with you to create a plan that is right for your business, and a highly experienced team of mobile and site-based engineers will carry out installation, repairs and ongoing building maintenance. The versatility and technical expertise of the BFM team, means you can rely on them to deliver all of your buildings maintenance needs.
• Scheduling complete or partial equipment overhauls periodically and recording any deterioration of parts so that they can be ordered in advance is the most cost-effective way of extending the life-cycle of machinery. BFM PPM will greatly reduce call out costs and labour fees, cause less disruption and minimise the risk of a potentially damaging equipment breakdown.

RELIABLE REACTIVE MAINTENANCE:

• BFM operates a 24 hour a day, 365 days a year reactive maintenance service for contracted clients, to ensure that any breakdown or problem is resolved rapidly and cost-effectively.
• Services includeAn emergency service you can rely on 24 hours a day, 365 days a year.
• A dedicated reactive maintenance help desk
• Reactive national maintenance coverage by skilled, specialist engineers and approved subcontractors
• A team of supervisors and account managers who conduct quality and compliance audits to ensure our works are completed to high and compliant standards
• Jobs scheduled to suit you

Janitorial Services

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BFM recognises that the provision of a competent, responsive and above all a high quality of housekeeping cleaning services is essential to meet and exceed today’s varied service expectations. It is without doubt that first impressions gained on entering a building are strong and long lasting. BFM’s objective is to provide and maintain a cleaning service that creates an aesthetically pleasing and socially acceptable environment that meets superior high standards of cleanliness which are both sustainable in its delivery and offers value for money. It is without doubt that first impressions gained on entering a building are strong and long lasting.

Our approach to give a clean & hygienic premise will be :

REGULAR CLEANING WITH MINIMAL DISRUPTION:

• The best way to keep your business clean and hygienic is to schedule in regular cleaning, but you want to do this with minimal disruption to your working day.
• As a BFM client you can be assured that a cleaning schedule that suits your business is implemented. From full store cleans in the early hours before your retail units open, to evening cleans after office hours, and everything in between, you can rely on BFM to create the optimum environment for your colleagues and customers.
• To ensure you’re always getting the highest standard and the best value cleaning service, BFM are constantly looking for new equipment, the latest techniques and more eco-friendly products. From using chemical free spray cleaners, to technologically advanced equipment, BFM is always innovating to provide you with a better service.

ENABLING PRODUCTIVE WORKING ENVIRONMENTS:

• When you need a consistent cleaning presence at your business, the BFM team can be there to create an environment that is conducive to a productive and happy workforce.
• From ensuring walk ways are clear of debris and adjoining surfaces are ready to use, to keeping washrooms fully stocked and clean, you can rely on the BFM team to deliver.

FULLY STOCKED AND USER FRIENDLY WASHROOMS:

• Ensuring that your washrooms are always fully stocked, can minimise loss in efficiency and help to keep your premises hygienic.
• It is important that cleaning products work well, are cost effective and are eco-friendly. BFM selects consumables with the same care with which the team clean, with consideration for the environment and your budget. By ensuring that all suppliers comply with an Ethical Trading Policy and by partnering with a leading environmental friendly chemical supply company, you can be assured that products and suppliers are chosen with care.

PERIODICAL CLEANING:

• Some cleaning tasks need to be done less frequently than others, but they are important and must be scheduled in to minimise disruption.
• The nature of the cleaning will vary depending on your premises but can include deep cleans, high-level cleaning or even stripping wooden floors. A specialist cleaning team is often required, one that has the experience and knowledge to undertake any task they are presented with. BFM has the specialists and equipment to ensure that any job is undertaken to the highest standards.
• The BFM team will collate any information needed so that all the required tasks can be scheduled in to a yearly plan, ensuring a fluid process with minimal disruption.

THE RIGHT PEOPLE AND EQUIPMENT FOR THE JOB:

• When it comes to some cleaning tasks, only a specialist will do. Whether the job needs specialist equipment, techniques or personnel, there is nothing that phasesBFM’s specialist cleaning team.
• The experienced specialists will use the most innovative and proven techniques, products and equipment to ensure the high standards you expect from BFM.

Pest Control

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We offer comprehensive preventative and reactive services for pest control. Our professional and practical solutions involve strictly-controlled treatments that are closely monitored and our pest control programme is geared towards prevention and focuses on all commonly known pests.

OUR SPECIALIST TECHNICIANS PROVIDE THE FOLLOWING SERVICES:

• Rodent monitoring and control to avoid an infestation, damage or health risks
• Insect monitoring and control to discreetly keep your premises free from crawling, biting and flying insects
• Bird control and bird proofing using the latest technologies
• Bed Bug control using unique, innovative and proven techniques
• Insect identification services, essential for effective removal
• Safe and efficient fumigation
• Independent pest control technical audits, we Aim at
  • SAFEGUARDING YOUR BUSINESS:
    • Pest infestations can cause an array of problems, from the obvious health and safety implications to loss of stock, risking the reputation of your business.
    • By proactively managing potential causes you can minimise the risk to your employees, customers, assets and property. BFM’s national network of commercial pest control technicians will work alongside you to ensure pest free conditions, using humane and environmentally friendly products and processes.
  • SERVICES TAILORED TO YOUR BUSINESS:
    • BFM is committed to working with you to fully understand the specific challenges you face and how your business works, so the experienced team can tailor their offering to your individual needs.
    • Ensuring that you receive a transparent service that is right for you. BFM only uses innovative market leading methods in pro-active pest control, and is confident its technicians will provide you with the right advice and recommendations – so much so that the initial environmental assessment is free of charge.
  • INDUSTRY EXPERTS:
    • A proven track record of expertise in dealing with all forms of pest challenges means you can be confident in choosing BFM as your pest control partner.
    • Freeing up your time to concentrate on the day to day running of your business, safe in the knowledge that a professional pest control company is taking the necessary steps to minimise the risk of any pest infestation that may affect your employees, your customers or the integrity of your brand.

Fire Management system

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FIRE SUPPRESSION

• Fixed fire suppression systems
• Commercial fire alarm systems
• Fire alarm system design
• Extinguishers
• Sprinklers
• Fire hose reels
• Dry and wet risers

ELECTRONIC SECURITY

• Intruder systems
• Perimeter detection systems
• CCTV systems
• IP CCTV systems
• Integrated Security Management (ISM) systems
• Access control systems
• 24/7 remote monitoring

FIRE DETECTION

• Automatic fire, smoke, and heat detection systems
• Aspirating smoke detection
• 24/7 fire alarm monitoring

FIRE ESCAPE

• Public address/voice alarm systems
• Emergency lighting
• Automatic door release systems
• Signage
• Fire telephone

ACCESS MANAGEMENT

• Intercom systems
• Barriers, gates, and turnstiles

Security Management

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BFM Facility offers a full spectrum of risk management and security consultancy services which delivers to a defined scope, time, cost and quality criteria. We are conscious that in today’s marketplace security is an important and vital element of any business; however, its integration must be seamless and without disruption. BFM can deliver this by providing ‘fit for purpose’ and ‘turnkey’ solutions that are requirement, not resource driven; innovative and cost effective.

Our range of services includes:

• Threat and Risk Assessment
• Vulnerability Assessment
• Security Strategy and Planning
• Emergency and Crisis Management Planning
• Physical Security Design
• Surveys, Audits and Reviews
• Project Management
• Tender Production & Evaluation
• Policies and Procedures

We can advise and coach organisations on how to reduce the risks to their most valuable assets: their people, their reputation, their information and their physical assets. We can make security within your business something that enables and supports the business.

SECURITY SYSTEM DESIGN

• Access Control, Intruder Detection Systems, CCTV, fences, gates and barrier systems, Construction site supervision, project management and witnessing, testing and commissioning of all security systems.
• Security requirements specification (ready for tender documentation, tender process and evaluation through to procurement support) We have many years of experience in assisting existing businesses with operational security reviews, vulnerability assessments, conducting peer reviews, gap analysis’, operational audits and reviews.

RISK MANAGEMENT STRATEGY

• This follows the process of selecting and implementing mitigation measures to achieve an acceptable level of risk at an acceptable cost. BFM follows a rigorous risk management process to ensure that we deliver a security solution that is both ‘fit for purpose’ and cost effective.
• We work closely with our clients to ensure that the tolerable level of risk is understood by all sides, commonly referred to as ‘risk appetite’ and engineer our advice and solutions to achieve that precise level of risk. Our ethos is to reduce the risk to your business by enforcing the applicable As Low As Reasonably Possible (ALARP) principle.